Resetting Invoices (Portal)
Step-by-Step Instructions
2. On the left Navigation bar find Reports and click.
3. Under Reports, scroll to Charges and click.
4. Scroll to Statements and click.
5. Once you're in the Customer Statement Homepage, Input your desired Month and push green "Run Report" button. *
6. When customer is found, click on "GCC ID" number in blue to enter member profile.
7. In middle section, click "Charge History" in blue.
8. Scroll to the Invoice section near the bottom, click the 3 Dots in the top right corner and click "Reset Invoices".
9. This will reset the invoices and reflect any changes that have been made since the last reset.
NOTE: *You can narrow your search by selecting what membership category you'd like to choose as well.
** The middle section will allow you to Export the report in Copy, Excel, CVS, PDF, and Print version, OR you can Search a customer name.